EDISD-2616-Service Designer

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Vantix Systems Inc. is a dynamic and savvy organization based in Edmonton, Alberta, Canada. We are looking for creative and talented professionals to join our team.

Job Opportunity
Description Our Client is seeking up to four (4) Service Designer(s) to work on service innovation, program review, and digital transformation projects. The Service Designer(s) will work on field research, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective and affordable. The Service Designer(s) will be responsible for activities such as review, discovery, prioritization, prototyping, evaluation, and change management for program review and digital transformation projects.
Skills Human centred design, Research, Prototypes, UAT
Type Contract
Experience Required/Mandatory Skills
  • Minimum of two (2) years' experience with service design research and outputs.
Nice To Have Skills
  • Experience working as a Service Designer with service innovation, program review, and/or digital transformation projects.
  • Experience working as a Service Designer in a cross-functional team to deliver a digital service, including service prototyping.
  • One (1) year of experience planning, observing, analyzing, and reporting on usability testing of production or prototype systems.
  • Experience working with change management, policy changes, staffing changes, or other organizational change as part of service transformation and implementation.
  • Experience planning, conducting and analyzing findings from, creating representations of and reporting on qualitative field research.
  • Experience planning, conducting and analyzing findings from, creating representations of, and reporting on co-design workshops with service users.
Location Edmonton
Work Environment 1 year with two possible 1-year extensions
Hourly Rate Negotiable

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